PetAid Animal Hospital (PAAH), a program of PetAid Colorado, is an AAHA accredited, not-for-profit, high volume, hospital whose mission is to provide high quality, subsidized veterinary care to financially challenged owners. The Medical Director reports to the CEO and is responsible for the day-to-day veterinary care caseloads along with other hospital operations, supervision responsibilities, and business working relationships.
Duties and Responsibilities Hospital Operations •The medical director oversees proper appointment scheduling, assures that client services is provided in a timely and courteous manner, and assures clients receive necessary and educational information concerning hospital policies, procedures, and proper pet care •Oversees the medical team to ensure that all treatment and surgery releases, applications for service and financial arrangements are complete and verification of client information is obtained •Works with medical team to assure that the status of medical and/or treatment area needs are communicated to the office staff with regard to scheduling appointments •Monitors daily surgery and office call schedules to meet hospital, client, and veterinarian needs. Reviews schedule on a daily basis for the upcoming days/week and makes adjustments •Covers veterinarian services if there is a coverage shortage within the hospital staff’s schedules •Partners with the Practice Manager to increase revenue and limit expenses; work with PM to prepare and submit yearly budget
Supervisory •Supervises all medical team staff, which includes associate veterinarians, technicians, interns, externs, and relief veterinarians •Works with Practice Manager and Lead Technician to plan for optimal staffing to assure maximum productivity and service •Works with the Director of HR and schedules and conducts performance reviews for all medical team employees •Works with the Director of HR and the CEO to facilitate disciplinary actions, make recommendations regarding staff salaries, raises, bonuses and/or promotions or terminations relating to the medical team •Leads and mentors in all areas of client relations and customer service •Assists in the resolution of customer and/or staff conflicts •Works with the Director of HR to recruit, interview, and hire the medical staff to support the entire hospital staff
Attitude/Working Relationships •Establishes and promotes good relations by communicating in a personable, caring, and professional manner. Provides accurate information and friendly service to internal and external customers •Provides recommendations on how to improve hospital functions and procedures, client services and special programs •Willingly shares skills and teaches others •Eagerness to learn is demonstrated by consistently striving to keep abreast of new ideas, developments and skills in the medical realm. Utilizes continuing education opportunities regularly •Communicates all concerns and suggestions to the proper people •Networks and fosters business relationships with other veterinarians and prospects within Colorado
Supervisory Responsibilities This position supervises the associate veterinarians, veterinary technicians, interns, externs, and relief doctors
•D.V.M. degree from an accredited veterinary school. Requires a Colorado and D.E.A license to practice veterinary medicine. In addition to the educational requirement, a minimum of five years of relevant experience in the field of veterinary medicine •Experienced in recruiting and maintaining an adequate medical team •Knowledge of Cornerstone software preferred •Excellent verbal and written communication skills, especially to a diverse range of audiences and settings •The ability to make decisions, delegate responsibility, and achieve results •Must be able to handle multiple tasks and deal with an environment of changing priorities
Additional Salary Information: In addition to a base salary, we offer a generous compensation package including medical, dental, and vision insurance, flexible spending accounts, retirement program, holiday pay, and paid time off.
About PetAid Animal Hospital
PetAid Colorado serves as the healthcare safety net for underprivileged pets in need across the state. We believe that all animals, regardless of their owner’s financial status, deserve the veterinary care needed to prevent unnecessary suffering and relinquishment. PetAid Colorado provides medical services to over 8,000 pets each every year through three programs:
PetAid Animal Hospital is the largest not-for-profit animal hospital in Colorado and is accredited by the American Animal Hospital Association, symbolizing our deep commitment to producing the best possible outcomes in patient care. The hospital provides comprehensive healthcare by offering high-quality, generously discounted veterinary care, and administers spay/neuter surgeries to pets in the care of shelters and rescue agencies.
PetAid Care Grants supplement charitable care at private veterinary practices to give much-needed medical care in order to help a disadvantaged owner save the life if a beloved pet.
PetAid Community Outreach takes veterinary care to pet owners when they can’t come to us by visiting transitional housing for the homeless and subsidized senior centers, for example, and administering physi...cal examinations and vaccines.
Few communities have resources dedicated to meeting the medical needs of companion animals belonging to the underserved, making PetAid Colorado an extremely unique organization in the lifesaving work that we do. We hope you can join us in helping less fortunate people and pets and most importantly, in keeping them together.