Partner Veterinarian

Baltimore, MD

Heart + Paw is poised for rapid growth and we’re looking for a Partner Veterinarian to help us reimagine petcare in the Fells Point neighborhood of Baltimore, MD. This beautiful center will be opening in the historic Fells Point area in April 2021.  Our team has deep roots in the veterinary field and has joined together to build a practice that improves the quality of life for our pets, pet parents, and our team members. As an example, our veterinarians don’t have to worry about spending hours after closing time to finish notes. Why? Because we’ve implemented a best-in-class practice management system that utilizes artificial intelligence to help you finish your notes faster and deliver better care. Apply now to learn more about the many ways Heart + Paw is reimagining petcare and how you can become a valued member of our team.

Job Description

The Partner Veterinarian will lead our Fells Point Center in Baltimore, MD with direct oversight of team members and all services provided. This includes ensuring that all services meet the appropriate standards of care (as defined by state practice act and Heart + Paw). They will be responsible for providing high quality veterinary care and will be an integral component in building the success of our Center.

The Partner Veterinarian will:

• Oversee the care of all pets in the center, encouraging collaboration and communication across center services and championing low stress handling philosophies and methodologies in pet care.
• Serve as a mentor and resource to all associate veterinarians.
• Lead the veterinary hospital team through daily patient caseload and direct center team members in a positive and efficient manner.
• Communicate with clients in a positive and efficient manner, utilizing all Heart + Paw available technologies (telemedicine, texting, emails, etc.)
• Take an active lead in marketing the Center and maintain positive, lasting relationships with clients and the community.
• Participate in planning, budgeting, and review of pet center financial performance.
• Promote all center services (grooming, day care, retail)

In partnership with the Center Director, the Partner Veterinarian will also:

• Address and resolve client concerns arising from care provided in center.
• Hire and train pet center team members to deliver excellent pet care and an outstanding client experience.
• Oversee proper use and maintenance of all center equipment and facility cleanliness and adherence to brand standards.
• Create a positive and collaborative working environment for all center team members.
• Help manage team member issues (scheduling, communication, development, discipline).
• Lead development of medical, technical, and communication skills of all center team members.